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Frequently Asked Questions
Your trusted solar installation Cape Town partner. Our expert solar company offers comprehensive solar installation services driven by professional solar installers, tailored to your home’s needs, with our FAQ answering common questions around system types, costs, installation timelines, finance options, compliance, savings, and ongoing support.
1. What does InPower Energy do?
InPower Energy is a Cape Town–based energy management company that designs, installs and finances grid-tied/hybrid (battery backup) solar systems for residential homes and commercial properties. We also offer generator sales, rental and management, as well as smart metering and utility management solutions for businesses.
2. Which areas does InPower Energy service?
We are based in Claremont, Cape Town, and primarily serve residential homes, body corporates and commercial businesses across Cape Town and the broader Western Cape. For larger commercial and generator projects, we can often assist clients outside the immediate Cape Town area.
3. How does a residential solar and battery installation work?
4. How much can I save on my electricity bill with solar in Cape Town?
Most homeowners can significantly reduce their electricity costs by installing a correctly-sized solar system with battery backup. Your exact savings depend on your current consumption, electricity tariff structure, roof orientation and how much electrical usage the Photovoltaic (PV) installation provides during solar hours, but we provide an estimated savings and pay-back analysis before you proceed.
5. How much does a solar system with battery backup cost?
6. Do you offer solar finance, and how does it work?
Yes. InPower Energy offers flexible solar finance options for approved customers. Instead of paying a large amount upfront, you pay a fixed monthly instalment over an agreed term. This lets you benefit from backup power and bill savings while spreading out the cost of your system.
7. Can both residential and commercial customers get solar finance through InPower Energy?
8. What is the difference between a grid-tied solar system and an hybrid inverter backup system?
A grid-tied solar system uses solar panels, as well as a grid-tied inverter and batteries to generate electricity from the sun. A hybrid inverter system has a hybrid inverter and batteries to store excess solar energy for later use. It also charges from the grid and supplies power during load shedding or power outages. Solar power reduces your grid usage, while inverter-only backup focuses on keeping essential circuits running when the grid fails.
9. What brands of inverters, batteries and solar panels does InPower Energy use?
We use reputable, high-quality brands that perform well in South African conditions. This includes well-known inverter brands, reliable lithium-ion batteries and Tier-1 solar panels. Using proven equipment ensures strong warranties, long-term performance and easier support.
10. How long does a typical residential solar installation take?
11. Do you manage all compliance, permits and SSEG registration in Cape Town?
Yes. We handle the full compliance process for you. This includes the necessary engineering sign-offs, electrical Certificates of Compliance and any required small-scale embedded generation (SSEG) registration with the local municipality. This ensures your system is legal, insurable and grid-compliant.
12. Do you offer ongoing maintenance, monitoring and support for installed systems?
Yes we do. InPower Energy supports you after installation with technical maintenance, troubleshooting and performance monitoring options. Our team can help optimise your system, identify issues early and recommend maintenance or upgrades to keep your system running efficiently.
13. Is solar energy suitable for my business in Cape Town?
Solar is an ideal solution for commercial and industrial operations in Cape Town. It can help protect your business from load shedding, reduce day time electricity costs and improve long-term budget certainty. For many businesses, solar combined with smart metering and tariff optimisation delivers strong financial and operational benefits.
14. What is smart metering and tariff management, and how can it help my business?
Smart electricity metering and tariff management involves detailed measurements and analysis of your energy usage and aligning this with the most cost-effective tariff structures. By understanding how and when your business consumes electricity, we can recommend solutions that reduce peak demand charges, optimise time-of-use rates and lower your overall utility bill.
15. Does InPower Energy provide generators and maintenance services?
Yes. InPower Energy offers a full generator solution for commercial clients, body corporates and estates. Services include generator sales, leasing or rental, repair and maintenance, as well as fuel management. Generators can also be integrated into a broader energy strategy that includes solar and battery backup.
16. What warranties and guarantees do you provide on solar and backup systems?
We only work with equipment that has strong manufacturer warranties on inverters, batteries and solar panels, and we back this up with professional workmanship guarantees on all of our installations. Our installers work to strict compliance standards, giving you peace of mind that your system is safe, reliable and protected over the long term.
17. Can I completely go off-grid with an InPower Energy system?
It is possible to design an off-grid or near-off-grid solution, but most homeowners and businesses choose a hybrid system that combines solar, batteries and a grid connection. This approach balances reliability, cost and flexibility. Our team can model different scenarios and advise on the best level of grid independence for your needs and budget.
18. What makes InPower Energy different from other solar companies in Cape Town?
InPower Energy offers a full end-to-end energy management service backed by many years of experience and hundreds of successful installations. We don’t just sell solar panels. We engineer complete solutions that can include solar, batteries, generators, smart metering and utility management, providing one trusted partner for all your energy needs.
19. How does the shared savings or performance-based model work for commercial solar projects?
20. How do I request a quote for a solar or backup power solution from InPower Energy?
You can request a quote by contacting our team via phone or email, or by completing the contact form on our website. We will need some basic information before we can prepare a tailored proposal for you. This includes your location, recent electricity bills, roof or site details and your main goals (do you want to save more money, have backup power, or both?)
WE OFFER THE BEST SOLAR PV SYSTEM TO INSTALL IN CAPE TOWN
HYBRID SOLAR PV SYSTEM
This PV system has the benefits of a grid-tied system with the added battery as backup during load shedding, making it a hybrid solar system. The hybrid solar PV system uses solar panels and a hybrid inverter with battery backup. The hybrid inverter can draw power from the grid and the battery backup.
Benefits
Power during power outages,
Save on total electricity usage,
Fail-safe in case of system failure or low periods of sunlight
Why Go Solar
The lower cost of solar panels and the evolution of battery technology have made renewable energy options more affordable.
Read our blog about why GOING SOLAR is the practical alternative energy-saving solution.